Nineteen ways to reach customers. Each one comes with an action template you can apply to any product — mine or yours.
01Watering HolesContent
Forums, subreddits, Discord servers, and niche communities where your customers already spend time.
Action template
Map 10–15 communities. Lurk and contribute value for 1–2 weeks before any product mention. Pitch only when it answers a real question. Track referral traffic and signups.
02Earned PressOutreach
Pitching your story to trade publications, indie newsletters, and journalists who cover your space.
Action template
Build a media target list (10–20 outlets). Write a 150-word pitch and a press kit. Personalize every send. One polite follow-up. Track every response.
03Unconventional PlaysOutreach
Stunts, visualizations, or remarkable moves that generate organic buzz because they break the pattern.
Action template
Brainstorm 5 unexpected ideas. Pick the one with the best effort-to-shareability ratio. Execute cheaply. Amplify through social and communities.
04Paid SearchPaid
Small paid search experiments targeting high-intent keywords. Fastest way to validate demand.
Action template
Research 20–30 keywords. Run Google Ads at $5–10/day with 2–3 ad variations. 7–14 day test. Evaluate cost per acquisition vs. product price. Scale or kill.
05Paid SocialPaid
Paid social media ads. Video demos and before/after comparisons outperform static images every time.
Action template
Pick 1–2 platforms. Create 2 video creatives. $100–200 test budget. 7–14 days. Measure CPA and the quality of the signups, not just the volume.
06Offline AdsPaid
Print, radio, billboards, direct mail. Less competition than digital. Lower priority early on.
Action template
Identify 2–3 high-concentration channels. Small test with unique URL or promo code. Measure ROI before scaling.
07Organic SearchContent
Long-tail keyword content that compounds over time. Slow to start, durable once it lands.
Action template
Research 20–30 long-tail keywords your audience searches. Publish 3–5 optimized posts. Build links. Monitor rankings monthly. Commit 6+ months.
08Content That CompoundsContent
Valuable content that feeds SEO, email, social, and speaking channels all at once.
Action template
Identify your audience's top 5 frustrations. Create flagship content for each. Distribute across every owned channel. Repurpose into 3–4 formats.
09Inbox DirectOutreach
Email. The most personal digital channel you own. Onboarding sequences, re-engagement, value drip.
Action template
Add email capture to your site. Build a 5-email onboarding drip. Send a weekly newsletter. Segment by behavior. A/B test subject lines.
10Engineering as DistributionContent
Free tools that solve an adjacent problem and funnel users to the paid product.
Action template
Identify a small adjacent problem. Build a free, no-login tool that solves it. Add a CTA to your paid product or email capture. Promote through communities.
11Referral LoopsContent
Engineered virality — referral mechanics, branded exports, shareable results, product-led sharing.
Action template
Find the most shareable moment in your product. Build a frictionless share mechanic around it. Add subtle branding to exports. Measure the viral coefficient.
12Strategic AlliancesPartners
Partnerships with complementary (non-competing) companies for mutual distribution.
Action template
List 10 non-competing companies serving your audience. Reach out to 3–5 with a specific collaboration pitch. Start with a small co-marketing test.
13Direct OutreachPartners
Manual lead generation and personal selling. Essential for higher-priced products.
Action template
Build a 50–100 name prospect list. Design a 3–4 touch outreach sequence. Offer live demos. Track every conversation. Systematize what works.
14Affiliate NetworksPartners
Other people selling your product for a revenue share. Pay only for results. Make the kit effortless.
Action template
Set up a program (20–30% commission). Build a one-page affiliate kit with assets and copy. Recruit 10–20 affiliates. Track performance weekly.
15Platform PlacementPartners
App stores, marketplaces, directories — places where your customers already shop for solutions.
Action template
Identify 2–3 relevant platforms. Optimize listings with keywords and screenshots. Drive initial reviews. Monitor analytics. Iterate for conversion.
16Industry EventsEvents
Conferences and trade shows for visibility and relationships. Start as an attendee, graduate to booths.
Action template
Identify 3–5 relevant events. Attend 1–2 first to scout. Collect contacts. If the signal is strong, budget for a booth. Follow up within 48 hours.
17Local GatheringsEvents
Meetups, workshops, local events. Record everything — it becomes content forever.
Action template
Organize a small event. Promote through communities. Design hands-on product experiences. Follow up with every attendee. Repurpose recordings.
18Stages & MicsOutreach
Speaking engagements, podcast appearances, panels. Builds authority. Record and repurpose everything.
Action template
Develop 2–3 signature talk topics. Apply to 5–10 events or podcasts. Deliver with a specific CTA. Record, clip, and repurpose. Repeat quarterly.
19Community BuildingEvents
Your own owned community — feedback loop, support channel, and word-of-mouth engine in one.
Action template
Choose a platform (Discord, Slack, Circle). Set up topic channels. Seed with content. Invite early users. Show up consistently or don't bother.