BLACK CLOUD

Thomas Sikler

Thomas Sikler

Artist. Engineer. Consultant.

Listen →

Black Cloud LLC

Three lines of business.

01 — Applications

We build what we consult on.

Black Cloud has designed, built, and shipped multiple software products — live, generating revenue, built by the same hands that advise clients on product strategy.

LIVE

DriveMosaic

LIVE
macOSFreemium · $4.99 Pro

Native macOS disk space analyzer with treemap visualization. See exactly where your storage went. Free to scan — one-time Pro unlock for deletion.

drivemosaic.app ↗

arrangementLab

LIVE
Web AppSaaS

AI-powered arrangement analysis for songwriters and producers. Upload your project, get structural feedback on flow, balance, and arrangement decisions.

arrangementlab.com ↗

IN DEVELOPMENT — GET EARLY ACCESS

Portfolio Intelligence

EARLY ACCESS
Web AppAI / Finance

AI-powered portfolio analysis and financial decision support. Built for individual investors who want institutional-grade insight.

Request early access →

JobBot

EARLY ACCESS
Web AppAutomation

Intelligent job search and application automation. Monitors listings, tailors applications, and tracks the pipeline — so you don't have to.

Request early access →

PracticeFlow

EARLY ACCESS
SaaSAI / Operations

AI-powered operations platform for practice managers. Scheduling, workflows, and reporting — designed for the businesses that run on people.

Request early access →

Also in the lab: exitplan (AI home emergency planning) · caper (AI mystery games)

02 — Digital Services

Built for the businesses that don't have a tech team.

Black Cloud builds web presence, brand identity, and digital infrastructure for small businesses, non-profits, and independent professionals. Fast, clean, and built to last.

🔧

Local Service Business

Full site — service pages, contact, SEO structure

Auto mechanic, pond maintenance, trades

🤝

Non-Profit & Community

Mission-driven web presence with donor/volunteer CTAs

Ministry, charity, community org

👤

Professional Portfolio

Personal brand sites and portfolio showcases

Executive, creative, consultant

🏢

Commercial & Insurance

Microsites, renewal portals, and marketing pages

Insurance group, commercial property

🏭

Manufacturing & Industrial

Product and capabilities sites for industrial clients

Sealants, fabrication, B2B

Enterprise Advisory

Built to solve hard problems.

AI Strategy & Implementation

Translating AI capabilities into real business outcomes. From automation to intelligent workflows — scoped for where you actually are, not where the hype is.

HR Technology & Systems

22 years designing and implementing HCM, ATS, and LMS platforms at enterprise scale. I know the vendors, the edge cases, and where implementations go wrong.

Product Development & Advisory

From zero to live. DriveMosaic and arrangementLab shipped under Black Cloud. I consult on product architecture, go-to-market, and revenue strategy for early-stage products.

Customer Success & GTM

Built CS practices at IBM and Gloat that sustained high retention. I help teams design the post-sale motion that keeps customers and grows accounts.

Need a web presence or a strategic partner?

Let's talk →

03 — Music Production

Original composition.
Available for your project.

Songwriter, producer, and guitarist across melodic hardcore, drum & bass, and reggae. Available for original composition, production, mixing, and custom tracks for artists and brands.

Melodic HardcoreDrum & BassReggaeAbleton Live 12MOTU M2Blackstar HT Club 40
Full catalog on SoundCloud →Work with me →

Background

The work that got us here.

Black Cloud
2022 — Present
Founder, Builder, Principal
Shipped two revenue-generating software products: arrangementLab and DriveMosaic
AI and workflow automation consulting for small and mid-size businesses
Built and deployed web presence for multiple SMB clients across verticals
ThisWay Global
2024 — 2026
Manager, Customer Success & Experience
Led the full customer experience function — success, support, implementation, and onboarding
Redesigned the customer onboarding process, significantly reducing time to value
Gloat
2022
Manager, Enterprise Customer Success
Managed enterprise customer success for a global HR technology platform
Delivered full subscription retention and grew the ARR portfolio year-over-year
Cut new hire time to proficiency through structured enablement programs
Moody's
2019 — 2021
AVP, IT Systems & Service Delivery
Led re-implementation of enterprise talent acquisition systems across the organization
Reduced recruitment agency dependency through systems and process redesign
Drove full performance review completion through program redesign and change management
IBM
2014 — 2019
Global Leader, Customer Success & Consulting
Led a global customer success and consulting practice across a large enterprise portfolio
Built out new professional services offerings and drove significant upsell revenue
Delivered consistently high client retention and NPS across a complex book of business
Giant Eagle
2004 — 2014
Leader, People Systems → Talent Acquisition → HR
Implemented enterprise HCM and LMS platforms across a large, distributed workforce
Built the company's first applicant tracking system and modernized talent acquisition
Designed pre-employment assessment programs that meaningfully improved quality of hire
Education
Kent State University — Communications, Electronic Media Production
Certifications
Apple DeveloperGoogle DeveloperIBM AgileSAP SuccessFactorsIBM Design ThinkingProsci Change Management

Let's build something real.

Available for AI strategy, HR technology, product advisory, web development, and music production engagements. If you have a hard problem, I want to hear it.

t.sikler@gmail.com
Reggae Untitled
Black Cloud
0:00 / 0:00
SoundCloud